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Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information.

Last Updated: April 2, 2026

Our Commitment to Privacy

At Indipendent Tripper, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website or booking our services, you consent to the practices described in this policy.

1
Information We Collect

1.1 Personal Information

When you book tour packages or contact us, we may collect:

  • Full name and contact details (phone number, email address, postal address)
  • Date of birth and age information
  • Passport details and ID proof information (for travel bookings)
  • Payment information (credit/debit card details, UPI IDs, bank account information)
  • Dietary preferences, health conditions, or special requirements
  • Emergency contact information
  • Preferences and interests related to travel

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website or source
  • Cookies and similar tracking technologies (see Cookie Policy below)
  • Geographic location (approximate, based on IP address)

1.3 Information from Third Parties

We may receive information from:

  • Payment processors (transaction confirmation, fraud detection)
  • Social media platforms (if you interact with our social pages)
  • Travel partners and service providers (hotel bookings, transport confirmations)

2
How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: Process bookings, arrange travel services, coordinate with hotels/transport providers, send booking confirmations and travel documents
  • Customer Support: Respond to inquiries, resolve issues, provide assistance during travel
  • Payment Processing: Complete transactions, prevent fraud, maintain financial records
  • Communication: Send booking updates, travel tips, emergency alerts, and important notifications
  • Marketing: Send promotional offers, newsletters, and updates about new packages (with your consent)
  • Website Improvement: Analyze usage patterns, improve user experience, develop new features
  • Legal Compliance: Meet legal obligations, comply with regulations, respond to lawful requests

3
How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Hotels, transport companies, airlines, activity providers, and other partners necessary to deliver your travel services
  • Payment Processors: Banks, payment gateways, and financial institutions to process transactions securely
  • Government Authorities: When required by law, such as for visa processing, security checks, or legal compliance
  • Emergency Contacts: In case of emergencies during travel, we may contact your designated emergency contacts
  • Business Partners: Trusted partners who help us market and improve our services (subject to strict confidentiality agreements)

All third parties we work with are required to maintain confidentiality and use your information only for the specified purposes.

4
Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers with firewall protection
  • Access controls limiting employee access to personal data
  • Regular security audits and updates
  • Payment information handled through PCI-DSS compliant processors

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5
Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality (login, booking process)
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Marketing Cookies: Track your preferences to show relevant advertisements
  • Social Media Cookies: Enable social sharing and interaction

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6
Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request corrections to inaccurate or incomplete information
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain types of processing (e.g., direct marketing)

To exercise any of these rights, contact us at privacy@indipendenttripper.com

7
Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes and enforce our agreements
  • Maintain business records as required by law

Booking and transaction records are typically retained for 7 years for financial and legal compliance. Marketing data is retained until you opt out.

8
Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us, and we will delete such information.

9
Third-Party Links

Our website may contain links to third-party websites (hotels, airlines, partners). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10
Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

11
Contact Us

For privacy-related questions, concerns, or to exercise your rights, contact us:

Data Protection Officer: Indipendent Tripper

Phone: +91 99623 41297

✉️Email: enquiry@indipendenttripper.com

✉️General Inquiries: enquiry@indipendenttripper.com

Your Consent

By using our website, mobile app, or booking our services, you consent to our collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

We Value Your Privacy

Your data is safe with us. Contact us if you have any privacy concerns.